Instead of enlisting up a series of what to watch, try and spend some time on which tech trends are shaping up the ecommerce business horizon today. Artificial intelligence, software-defined networking, hyper-convergence, Internet of Things, and cyber security – these terms gathered a lot of mass in the cyber sphere in the enterprise ecommerce solutions, and continue to be the buzzwords in the first quarter of 2017. Let’s read more about these trends in detail which would be helpful to create online store:
Artificial Intelligence:
Smart machines and intelligent apps might be the next trend to follow. These apps will be able to harness the power of machine learning and artificial intelligence algorithms to find faults, make recommendations, and auto correct problems. You can use them to increase productivity or to increase customer satisfaction.
Internet Of Things (IoT):
More connected devices are becoming part of the IoT network. Even the big players are also entering the market with their own solutions like IBM, Google, and Microsoft, amongst those who are trying to capture this market. Future infrastructure planning might require an understanding of robotics and safety precautions for physically moving parts. IoT could take IT into new territories of planning and management. Chatbots And Software networking:
Neither business social networking nor the chat-room type of workplace communication is anything new. Slack, a business-focused messaging platform provider, has evolving messaging apps beyond simple text communication tools to include commerce, file sharing, artificial intelligence, and more. Soon enough, its unprecedented growth enticed some big players like Microsoft and Facebook to enter the market as well.
Augmented And Virtual Reality:
The biggest impact in the day-to-day use of AR and VR technology will probably be in the work-space adoption. Workers will be able to communicate and collaborate using these technologies. It will become as common as a phone call. With major players like Microsoft, Facebook, and Google trying to bring the best products to the market, 2017 should be a great year for AR and VR.
Source: SaaSGeek
Author - Pragyan SharmaContent Writer at Buildabazaar - Best enterprise ecommerce platform in India.
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Many businesses that sell online fail to realize that bad reviews are actually easy to deal with. And can actually have a positive effect on their online stores. And the best way to combat bad reviews is –simply get more good ones. So, here are 7 simple steps to handle those negative reviews and turn those customers into happy ones: Understanding How Reviews Work: The critical thing to note is that the mental gap between reading a review and making a decision to purchase from a business is ridiculously small. And typically results in a yes/no decision almost immediately. Publishing Bad Reviews: Be human, empathetic, apologetic and demonstrating that they genuinely want to make the upset customer happy. Your eCommerce software provider should show that you care about the issue and have resolved it with a public response. Responding Promptly: It may also be the catalyst that results in a person who had a bad experience with your business giving you a second chance. Responding promptly and in good manners might make your customer feel you know them. Sending Private Messages: Your private messages can elaborate on more details than you may want to discuss publicly. Especially if your company deals with confidential information or services. It will also help you in collecting more reviews from as many of your customers as possible. Highlighting The Positives: There are some hidden positives in all the bad reviews too. If every review abounds with four- and five-star ratings, potential customers could become suspicious. As paradoxical as it sounds, negative reviews can contribute to building trust, rather than diminish it. Monitoring Your Online Presence: Social media management tools such as Hootsuite or Sprout Social also have built-in monitoring capabilities. You would be able to monitor your customers and how they are reacting and responding to your products and reviews. Sharing Reviews With Employees: Sharing positive reviews helps establish a standard. They can help demonstrate the kind of work that you believe the whole team should be striving towards. Keep an eye out for five-star reviews that give a shout-out to a specific employee. AuthorPragyan Sharma
Ecommerce is something which substantially evolves,ecommerce solutions like Amazon come on stronger than ever with their value proposition. As a result, many online retailers feel that they would be defeated if they do not sell through Amazon despite the major downsides to relying too heavily on this giant online store builder. However, surprisingly enough, the majority is not selling on Amazon and more than two-thirds of store owners are generating only 6.2% of their sales from Amazon. If you provide an online store powered by all the aspects of both beauty and practicality, you will give consumers a reason to come back to your site to sell online.
Tap Into Customers Wants
Having a strong understanding of your customers helps you spot warning signals before sales go completely south, as well as helping you to discover trends that can lead to new areas of growth and opportunity. This insight can help you refine your digital marketing strategy, your products and services while at the same time help you better anticipate the needs of customers.
Shipping Policy
From same-day shipping to two-day shipping for free, Amazon has various options in that department. Why are consumers more inclined to buy in-store than online for this specific group? Your goal could be to examine the difference between the in-store and online experience for this audience to better understand how they are interacting with the marketing materials involved in the purchasing path.
Mobile Shopping
Fortunately, mobile shopping is not exactly one of Amazon’s strengths. Therefore adopting new mobile technologies like mobile image recognition, personalized push notifications, augmented reality applications, and much more can help you garner tech-savvy consumers’ traction and deliver them different experiences.
Having a Good Cause
If you sell your product with a good cause, you will not only help consumers make a difference in the world but also develop a socially conscious brand identity along with a strong sympathy from your audience. There is not a one-size-fits-all approach as every product line has its own unique audience and message.
Author - Pragyan Sharma
Content Writer at Buildabazaar - The best ecommerce solution provider in India.
Starting an online business can be daunting. Regardless of how easy it’s sometimes portrayed, building an online business takes a lot of time, energy, effort, and sometimes money. Those initial roadblocks and hurdles for a new project always seem to stall ideas and kill dreams. So what do you do when you when you know you want to create online store, but you’re just not quite ready to build a business yet?
Well, there are some steps you can take towards building your online business even if you’re not ready to start selling products yet. These steps are not only easy to get started with but they can also go a long way in helping make your future business much more successful. Understanding That Your Product Is Market Fit: The better the match between the group of people and the product, the more successful a business tends to be. This is called product/market fit and finding it is one of the most important things to work towards when you launch any new business. Choosing The Right Ecommerce Platform: Selecting the right ecommerce solution provider for your business is the most important part. Here comes the step of improving and increasing your chances of success, or more precisely the profit you are making - by doing a proper market research for the niche and demand of your products. Building A Right Audience:
By starting with an audience and learning more about them. Their needs, their wants, their pain points. We stand a better chance at understanding what products this group requires, and of course, what they will spend money on. Marketing Your Service/Product: It’s important to know before you start that just because you build something online does not mean that people will automatically come and start signing up to be a part of it. Most of the time it takes patience and sending out your first newsletters to friends and family before you actually start building any kind of audience. Author - Pragyan Sharma Content Writer at Buildabazaar -The best ecommerce platform in India
If you’re in a finance position within the ecommerce business - this is that time of the year when you have to pay your taxes. Small ecommerce store owners are often so busy with the day-to-day duties of running the shop that they de-prioritize keeping their financial statements organized. The more disorganized your information is, the bigger the tax bill will be. Here are some things you can do to not only minimize your tax bill, but also save you some time that you can use to grow your business:
Keep your books up to date:
Having clean and accurate records is a critical component of a pain-free tax season. It’s also critical in the event that you get audited.
Remember the important deadlines:
Tax deadlines can give nightmares to you, and missing them can result in expensive and unnecessary penalties. Buy good accounting software: With such a software you can download transactions from your bank or online payment system, and input expenses and revenue. Additionally, it can give you a look at how you are doing financially. And you can keep an eye on the expenses that will give you those tax savings. Set up accounts to match: If your account name matches the name of the line on the tax form to which it relates, your accountant will know exactly where to put it on the tax form. Easy enough. Attach copies of receipts to your transactions: You can either take a picture of the receipt, or save an electronic copy to the transaction to which it belongs. This can help you in acknowledging exactly what you bought, and how you can deduct it. Consider Filing for a Tax Extension: You’ll need to fill out the tax extension form that corresponds with your business type and estimate the amount of taxes you owe for the year. Note that if you don’t make a payment for taxes owed by the regular tax deadline, you could be liable for penalties and interest, even if you’ve filed for an extension.
Author - Pragyan Sharma
Content Writer at Buildabazaar - the place where you can get the best ecommerce solutions available for you.
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Malvi Modi
Renowned in Buildabazaar for her “out of the box” approach, Her obsession is to reach optimal production outcomes and achieve great results for the company. She has been instrumental in branding the company and building the online business.She loves watching movies and big fan of Shah Rukh Khan. Archives
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